Warranty and Privacy Policy

  • In this business Privacy is Paramount and WestCoast Hydroponic Garden Shop Co. Ltd. is committed to protecting the privacy of our customers and whom we come into contact with.

    • WestCoast does not sell, share or rent our clients personal information.
    • WestCoast uses customer information only for the purpose of communication between buyer and ourselves regarding the specific orders placed and the shipping out of orders.
    • All Customers information is handled using encrypted communication process and only collected for the sole use of completing transaction orders placed.
    • All customer information is held private and is never given out to anyone.  Do be aware of cookies that are used to track and manage sessions on the web site, no personal information is stored in or transmitted with these cookies.



    It is important to note that our site WestCoast may contain links to other sites, applications and services maintained by third parties that may not follow the same privacy policies as WestCoast. 

    These sites, applications and services may use cookies, collect data, and use the data in ways that WestCoast would not. WestCoast is not responsible for the privacy practices or any information or materials on these other sites. Please visit these sites if you wish to review their privacy policies.


  • We are pleased to say that some items are backed by the manufacturers warranty and that the length of warranty varies between products.  
  • As per our agreement with our suppliers no warranties will be accepted if it is not accompanied with original receipt.
  • All warranties must contain all original parts supplied with the item at the time of purchase, warranties may be voided if any parts are missing.
  • All warranty items are shipped at the customers expense with no C.O.D. packages accepted.
  • Once  items have been inspected and deemed warrantable from the manufacturer WestCoast will facilitate the item being replaced and sent to you at no cost.